---
title: My Avkin device isn’t charging. What should I do?
description: If your device isn’t charging, please check the electrical connection to ensure the charger is fully connected to the device or the wall socket. If your device still isn’t charging, please contact our
---

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# My Avkin device isn’t charging. What should I do?

If your device isn’t charging, please check the electrical connection to ensure the charger is fully connected to the device or the wall socket.

If your device still isn’t charging, please contact our tech support team. You can reach us by calling 302-562-2040 or by completing our [online customer support request form](https://avkin.com/customer-support/).

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