My Avtone Electrical Connection Won't Connect

Thank you so much for buying our products! We are here to support you and your simulated participants so your learners can get the most out of simulation. If none of these steps lead to success, feel free to reach out to our customer success team!

Make sure the male clips on the chest plate that are used to connect to the back plate are just behind the top of the SPs shoulder. If the male clips are too low, you will not be able to connect the electrical connection.

If your Avtone electrical connection still isn't connecting... Make sure the arrows on the connection pieces are pointing toward each other.

If you have tried all these methods please contact Avkin's Customer Support:

(302) 562-2040

Support@avkin.com

Contact Customer Support