My BPSim unit is not appearing in my app or WiFi settings. What could be the issue?

  • Powered off or is in a bad state – The cuff may not be receiving power or needs to be restarted. Plug the charging cord into the BPSim™ cuff for 1 minute, then disconnect and try again.
  • Low or no charge – Your BPSim™ may be low or out of charge, let it
    charge for approximately 8 hours and try again.
  • Wi-Fi settings have changed or are misconfigured – If the name or
    password of the Wi-Fi access point the BPSim™ unit is connected to has
    changed, or if the password stored in the BPSim™ unit does not match
    the actual Wi-Fi password, it will not show up in either the app or in
    your Wi-Fi settings. 

Still not working? Please contact us at Support@Avkin.com or contact KBPort directly HERE for more assistance.