My pressure gauge needle isn't moving when I use the pump. What could be wrong?

If the pressure gauge needle doesn't move when pumped, try one of the following options to fix the issue:

• Your device may be powered off or is in a bad state – The cuff may not be receiving power
or needs to be restarted. Plug the charging cord into the BPSim™ cuff
for 1 minute, then disconnect and try again.

• Air release valve is open – The BPSim™ cuff works just like a real
sphygmomanometer: if the air release valve is open while the inflation
bulb is actuated, no pressure is built up in the cuff and the gauge will
not register a pressure (this may be accompanied by a “hissing” or
“whooshing” sound). Ensure the air release valve is closed before trying
again.

• Out of calibration – The Korotkoff sounds may be out of sync with the
pressure gauge. Run the calibration procedure from the app again.

• Low or no charge – Your BPSim™ may be low or out of charge, let it
charge for approximately 8 hours and try again.

Still not working properly? Please contact us at Support@Avkin.com or contact KBPort directly HERE for more assistance.