Thank you so much for buying our products! We are here to support you and your simulated participants so your learners can get the most out of simulation. If none of these steps lead to success, feel free to reach out to our customer success team!
To remove the ripped cervix, unscrew all 7 screws. Discard the silicone cervix, but keep both black plastic rings and all screws.Locate the ring labeled “FRONT”. Flip it over so the label is no longer visible. Orient the new silicone cervix so that the notch in the top corner is aligned with the notch on the front ring. Orient the back ring so that the notch is aligned with both previous notches, and the “BACK” label is visible. Replace all 7 screws. Do NOT fully tighten yet!Once all 7 screws have been started, tighten each screw gradually using a star pattern. When the screw can just barely be felt on the front side of the assembly, stop tightening.
If you have tried all these steps and are having trouble replacing a torn cervix please contact Avkin's Customer Support: