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Knowledge Base

Third-Party Devices

Third-Party Devices

Info for third-party devices like iSimulate CTGi Fetal Heart Monitor, Innov2learn Pulse Ox & Thermometer, and KBPort BP Sim.

Are third-party devices covered under my Avkin service agreement?

iSimulate CTGi Fetal Heart Monitor

Why isn't my device detecting the iSimulate router? How can I fix connection issues?

My iSimulate Fetal Heart Monitor (FHM) keeps losing its connection or only connects briefly.

Innov2learn Pulse Oximeter

What is the Innov2Learn Pulse Oximeter?

How do I charge my Innov2Learn Pulse Oximeter?

Innov2learn Thermometer

What is the Innov2Learn Thermometer?

How do I charge my Innov2Learn Thermometer?

What is the Thermo Probe Trigger used for?

KBPort BPSim

What is the BPSim?

What are some of the technical features of the BPSim device?

I can't tell if my BPSim is playing sound. How can I fix this?

My pressure gauge needle isn't moving when I use the pump. What could be wrong?

My pressure gauge needle isn't moving as expected or seems inaccurate. How can I fix this issue?

My BPSim unit is not appearing in my app or WiFi settings. What could be the issue?

My BPSim Unit will not charge or the AC charger is flashing green/red lights, what is causing the issue? How do I fix it?

My charger or cuff is making a weird sound when plugged in, what's happening?

Does my BPSim require an app to use?

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